Terms & Conditions of Service

Effective Date: June 21, 2025

By purchasing any service from creatodot s.r.o. (the “Company”), operating under the website QuickCreatives.com, you enter into a legally binding agreement governed by these Terms of Use (the “Terms”). This agreement outlines the rights, responsibilities, and obligations between you (the “Customer” or the “Client”) and the Company.


Please read these Terms carefully before placing an order. By completing your purchase, you confirm that you have read, understood, and accepted these Terms in full.


creatodot s.r.o. is a company incorporated and existing under the laws of the Slovak Republic, with its registered seat at Žižkova 22A, Bratislava – mestská časť Staré Mesto 811 02, Slovakia, Identification Number (IČO): 56 315 775, entered on June 21, 2024.

1. Ordering Process

1.1. The Customer initiates an order for advertising creatives via chat on WhatsApp.

1.2. Following confirmation of the order, the Customer is provided with a secure payment link powered by the third-party payment provider whop.com.

1.3. Once payment is successfully processed, the Customer automatically receives an onboarding form, which must be completed in order for the order to become valid.

2. Validity of Orders

2.1. An order shall become valid and binding only upon successful completion and submission of the onboarding form referred to in Clause 1.3.

3. Delivery Timeframe

3.1. The maximum delivery period is determined by the selected service package.

3.2. The delivery period begins upon successful receipt and confirmation of the Customer’s responses to the onboarding form.

4. Deliverables

4.1. The delivered service package (“Deliverables”) shall include, as applicable:

  • A complete Figma (.fig) file containing the full project

  • All exported advertising creatives in PNG and JPEG formats

5. Communication and Support

5.1. All support and communication with Customers shall be conducted exclusively through chat (WhatsApp) or email.

5.2. Telephone consultations are not available.

6. Satisfaction Guarantee, Revisions and Refunds

6.1. The Company provides a “100% Risk-Free Satisfaction Guarantee” with every service package.

6.2. Under this guarantee, advertising creatives created in accordance with the Customer’s order may be revised at no additional cost.

6.3. A maximum of five (5) rounds of revisions are permitted per purchased service package. Each round may include an unlimited number of requested changes.

6.4. Final approval of the Deliverables shall be deemed to have been given either:

  • upon explicit written confirmation by the Customer, or

  • if the Customer fails to respond, reply, or otherwise provide feedback within three (3) calendar days following delivery of the Deliverables, including Deliverables delivered after any round of customisations.

6.5. Upon final approval of the Deliverables, no further revisions shall be permitted.

6.6. Refund Policy: All payments are non-refundable. The Customer acknowledges and accepts that, due to the nature of digital creative services, refunds cannot be provided under any circumstances. The sole remedy available to the Customer is the satisfaction guarantee described in this section.

7. Governing Law

7.1. These Terms shall be governed by and construed in accordance with the laws of the Slovak Republic.

8. Final Provisions

8.1. By submitting an order, the Customer acknowledges that they have read, understood, and agree to be bound by these Terms and Conditions.